Rescue & Recovery
Sometimes, a project that starts out promising can cause more headaches than high-fives. We get involved in rescuing compromised ERP and CRM implementations all the time, and we are proud of our record in seeing them through to success.
Working with us
At any stage of a failing ERP or CRM implementation, we can join your project and perform recovery. Our team follows a goals-based, collaborative approach that is very thorough without necessarily taking a lot of time. We start by understanding your business goals and your reasons for implementing a new system. We can help you identify and enlist an executive sponsor as well as make good use of that person’s influence without undue demands on his or her time and energy. We are also ready to provide blueprints and templates for communications that reinforce the value story of the ERP or CRM effort that resonates well with users.
Sikich performs ERP and CRM recovery that keeps your risk low and stays true to measurable outcomes. When it comes to deploying ERP or CRM functionality or performing integrations and data migrations, we rely on standard configurations as much as possible. If the deployment is your first major cloud project, we will advise you on recommended cloud architectures and how to best take benefit from the resources and expertise of your cloud service provider.
Having reviewed available solutions and their vendors, Generator Systems chose NetSuite. The solution offered all the functionality they needed to run and grow its business. Unfortunately, they chose an implementation partner that was not able to set up the company structure, reporting segments, and business forms to smoothly manage growth through acquisitions. Sikich performed a successful re-implementation of NetSuite in less than three months allowing Generator Systems to use NetSuite OneWorld to manage and report on its acquisitions and their outcomes for the business. We were also able to cut their invoicing period for completed jobs from 17 days to same-day.
“You want to control your own destiny, and that requires a flexible, customizable platform where you can satisfy today’s requirements while providing a solid base for your evolution through the coming years. In addition to that solution, you need a highly capable implementation partner to help you reap its benefits.”
– Rob Somrak, CFO of Generator Systems
Projects We’ve Rescued
We support hundreds of clients on the following solutions and have solution experts with industry experience and technical proficiency to turn your failing project around. We’ve performed multiple rescue and recovery projects for all of the solutions below, in addition to other legacy solutions and green-screen sunset projects gone bad.
Read Insights for your Next Steps
Getting ERP Right
Learn more about what makes some ERP implementations fail and how you might take advantage of ERP rescue and recovery.
9 Signs Your ERP Project is Failing
Read the full article for the more detailed signs your project is at risk and what you can do about it.
9 Signs your ERP or CRM project is failing
Gartner estimates that 55-75% of all ERP projects fail to meet their objectives. What we consider a project failure today is, for the most part, not at all difficult to avoid and generally reversible. You can usually tell when your ERP or CRM implementation goes off track, but here’s a few sure-fire signs your project is headed for failure.
Significant cost and schedule overruns.
The whole business wasn’t a part of the selection process.
The executive sponsor isn’t participating in the project.
You can’t demonstrate any of the results you hoped for after the deployment.
The solution is implemented, but highly customized.
You didn’t have a clear, prioritized list of goals for the project.
It’s business as usual, with different technology.
The solution doesn’t fit the way the company’s processes operate.
The chemistry between your ERP partner and your stakeholders is gone.