Remote work Enablement

Using technology available today, keep your business goals moving forward, no matter the local – or global – situation.

Our teams, partners and consultants are ready to implement technology platforms, strategy and tools all from advanced remote stations. 

WORKING WITH US

Providing remote engagements for clients is something Sikich has been doing for years. As such, we are 100% prepared to support our clients remotely where, and when, possible.

You can expect us to deliver first class service to our clients while making sure the health and wellbeing of our clients and team members are not compromised.

If your project is a simple Microsoft Teams implementation or a complete ERP deployment, we have the capability and expertise to see the project to completion without ever having to travel.

Microsoft Partner
2019/2020 inner circle award for Microsoft business applications
2020 netsuite oracle 5 star award
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Case Study: ERP Project remotely done 

A well-known consumer products provider started their ERP selection process before the outbreak of COVID19. While confident in the technology and Sikich’s ability to provide a solution that would meet both their current and future business needs, the outbreak’s escalated status as a global pandemic amid the solution implementation weighed heavily on their mind for the safety and well being of their employees.

The Sikich team was able to alleviate those fears with a detailed, 100% remote delivery plan that ensured implementation success and protected both parties from risk. Moving forward with their plan, the consumer product company can to move their business forward and make the best health and safety decision for their company.

A Platform for Collaboration

Sikich believes in investing in client relationships so as to provide the best service experience possible. As part of this Sikich began building its Customer Collaboration Platform (“CCP”) more than 10 years ago. Sikich has made this investment recognizing that customer expectations and service delivery will continue to evolve. Clients expect flexibility and options in Service Delivery. In addition, clients often need assistance ASAP. The Sikich CPS gives our team the ability to address these Client Needs.

Familiar Technologies

At Sikich we have invested in Technology solutions that give our teams the ability to provide world class service while enhancing the overall customer experience. Sikich leverages a platform that allows for real time, online collaboration. Businesspeople today are familiar with Instant Messaging, Video Conferencing, email and the Sharing of Content. In addition, with a client’s permission, we can capture and record sessions and make them available on demand. Features of this platform include:

  • Online chat
  • Screen sharing
  • Whiteboarding
  • Remote training
  • Remote application support
  • Remote environment support
  • Remote security management
  • Systems monitoring

Our People are Trained for Remote Delivery

All Sikich Service Professional are trained to provide services remotely. The team is trained on the Collaboration Platform and its capabilities and how it benefits our clients. We will train clients that are unfamiliar with these tools to capitalize on their uses and thereby insuring a mutually beneficial experience.

Change Management

With changing technology and tools change management is something that Sikich is very familiar with. Sikich can walk a client through how remote delivery/service can benefit their business and insure they are operating at the highest level of productivity.

“… They know the things that we’re working on, they know some of the strategic plans that we have, and they’re able to suggest some of the technology that’s out there that is beneficial to us…”

Mickey Charlton, IT Director, Cornwell Quality Tools

How we can work remotely Together

Here are just some of the ways we’ve helped our clients using our 100% remote implementation methods and practices

Virtual Implementation

Don’t put your projects on hold that will take your company forward. With our capabilities, in most cases, we’re able to implement a software system and support it 100% virtually. Through video conferencing and other platforms, all essential meetings and planning can take place reliably and frequently.

Digital Delivery

We are fully able to jointly design and deliver customized software solutions to your company. We can maintain projects post-delivery with virtual testing and support services to remotely manage your digital environments.

Virtual Training

We’re able to use tools to virtually train and educate staff no matter their location. As an added bonus, all sessions are recorded and available on-demand for later use for retraining or anyone who missed the initial session. 

Online Collaboration

Just as important as the initial steps of a project, the on-going communication is just as vital. With online whiteboarding tools and collaboration platforms like Teams, we can keep you and your teams all on the same page.

Cybersecurity

Keep your systems safe from vulnerabilities. We use our tools to virtually scan and monitor your business critical systems to make sure you’re not exposing your data to the bad guys. 

Ready To Get Started?

Stay the course, keep collaboration happening.