ERP & CRM IMPLEMENTATIONS
For over 30 years, Sikich as served as the CRM and ERP implementation partner in hundreds of projects across a variety of industries. We focus on delivering business performance, not deploying software, so if we don’t have a solution fit for your company, we’ll let you know up-front and introduce you to someone who does. Our clients are in the best position to speak to our ability to deliver predictable results. They can confirm that we met or exceeded their expectations in 94 percent or more of our engagements.
WORKING WITH US
Sikich has over 200 dedicated ERP and CRM consultants with deep technical, functional, and industry expertise to help you achieve your short-term and long-term business goals. We hire the best and the brightest talent, who take pride in their commitment to delivering business outcomes and have multiple training and certifications to prove it. We have long-standing relationships of collaborative innovation with the teams at Microsoft, Oracle NetSuite, and Salesforce. We succeed at using best practices for modern software implementation, applying advanced tools and methods. To help you quickly get up and running again and reaping the business outcomes you desire.
Case Study: Mid-Content Instruments + Avionics
Mid-Continent Instruments and Avionics (MCIA) serves the global aerospace industry with a growing portfolio of repair and overhaul services for avionics products. To strengthen business continuity, MCIA moved its on-premises Dynamics AX solution to the cloud with Microsoft D365 Finance & SCM.
Case Study: STRATOS WEALTH PARTNERS
Looking to invest and innovate in technology, Stratos Wealth Partners wanted to take manual tasks off the plates of their employees. With Salesforce in mind, they reached out to Sikich who would help them deploy their core functionality quickly.
Luis Camacho, President at Stratos Wealth Partners
WHAT YOU CAN EXPECT
We understand that choosing to implement a new business solution is not an easy decision. Often, your career is on the line if the project does not deliver the desired results, and Gartner estimates that 55-75% of implementation projects fail.
At Sikich, we’re focused on mitigating your risk and delivering transformative results. It can be a little painful at first, as change is never easy, but when you engage with Sikich, you deal with senior business leaders that are highly-regarded experts in their respective areas of focus. You can expect us to partner with you throughout your implementation project on your road to digital transformation.
CUSTOMER CENTRIC
We learn about your business, your goals, and challenges, and help you move forward in the way you envision.
DEDICATED PROJECT TEAM
You’ll have dedicated, full-time Sikich resources, who are focused on your project, and your project alone.
STRONG PROJECT MANAGEMENT WITH EXECUTIVE OVERSIGHT
Our engagements are led by equity partners who are involved in ensuring projects meet their strategic objectives.
COLLABORATIVE ENVIORNMENT
Our engagement model is thorough and thoughtful, requiring upfront investments of both parties.
CHANGE MANAGEMENT
We have a documented communication strategy and training program, so you don’t have to bring in another team. We’ll make sure your users are ready and willing to adopt your new solution.
SCOPE MANAGEMENT
It results in better estimates, a better project plan, and a more predictable result. You won’t have to worry about being another “over-budget” statistic.
“They clearly understood our business from a financial and process perspective. They had the manufacturing expertise and systems integration experience. And the Sikich team also provides training and support, so we didn’t have to deal with multiple vendors. That was huge. We’ve made Sikich our trusted advisor, and now we look forward to a long, happy relationship with them.”
Steve Drown, Controller, Flintec, Inc.
ERP & CRM SOLUTIONS WE IMPLEMENT
HANDLING EVERY ASPECT OF YOUR IMPLEMENTATION
We cover all the bases of your ERP or CRM implementation project.
APPLICATION INTEGRATION
We help you connect your business-critical applications.
CUSTOM CONFIGURATIONS
Make sure the solution fits your specific business requirements.
TESTING
Confirm everything’s working as intended and end users understand the new processes.
SECURITY
Ensure the solution is secure from all angles.
7 CRITICAL CONSIDERATIONS IN CHOOSING AN IMPLEMENTATION PARTNER
Your implementing partner can make or break your project. It’s essential that you find the best possible match to complete an effort that can be transformative and set directions for years to come. What should you look for in your CRM or ERP implementation partner? Obviously, technical expertise is important, but some other considerations are just as critical. Here are a few that tend to be necessary, but sometimes overlooked:
1. AVAILABILITY
Do you get to talk to business and technical experts as well as executives? Do people make time to listen to you and discuss your concerns? Do they respond in a timely manner when you pose a question?
2. CULTURE
Does the partner’s workplace culture resemble your own? Do employees seem content and committed?
3. CHEMISTRY
How do you feel after a meeting with the potential partner? Would you welcome extending the experience through a possibly complex and challenging implementation?
4. EMPATHY
Do company representatives communicate in terms you find meaningful? Do they respond well to questions from your executives as well as employees in your business groups?
5. PERSPECTIVE
Does the company understand your industry and business model? Do you get the sense that they appreciate the particular challenges and opportunities you experience?
6. VALUES
What can you learn about the company’s corporate values and ultimate goals? Do they complement your own vision and mission?
7. RECORD
Does the potential partner have customer references to share, and are any of their customers willing to discuss their experience with you?
Bob Scullin, CTO at Keystone Insurers Group
Related Insights
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