NetSuite Support

5 Star Award Winning NetSuite Support

Accelerate your path to success with NetSuite by leveraging a top 3 NetSuite Partner in the world, supporting hundreds of customers, across a variety of industries. As your business evolves, access the support you need to refine NetSuite to meet your changing requirements. Minimize process and technical complexity and enable users to do their best work in the NetSuite environment by leveraging Sikich’s deep functional and industry expertise and resources.
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RELATED INSIGHTS

Optimize NetSuite for your industry, based on best-practices, and get sound recommendations regarding processes and user scenarios based on years of expertise. We help our NetSuite clients and potential clients see what’s possible, set priorities, create a roadmap for accomplishment, and deliver results that matter.

When you choose Sikich, you choose a dedicated team of NetSuite consultants who spent years in a specific industry before they joined us, and who are committed to making a vital contribution to your business.

Get the connected, available and accountable support that your organization deserves by joining the ranks of our highly satisfied clients.

Quick Path

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what you can expect

Stay ahead of upcoming product upgrades and understand how those changes can affect your business processes. Offering everything from solution optimization to helpdesk services, training and events, Sikich’s NetSuite Support services has your organization covered, throughout the life cycle of your solution.
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RAPID RESPONSE TIMES

No waiting in queues. When you run into issues, our dedicated support desk is ready to rush to your aid.

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EXPERT ADVICE

Get competent and helpful advice from NetSuite solution and industry experts with multiple years of experience.

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FLEXIBLE SUPPORT PLANS

Tap into as little, or as much ongoing administrative support as you need.

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STRATEGIC REVIEWS

Get to where you want to be with objective assessments of your current systems and infrastructure.

“Sikich is a very reliable organization and client service-oriented. I would highly recommend working with them in the future and for any new company who hasn’t worked with them before.”

Michelle Miller, Director of Finance

Premium NetSuite Support You Can Count On

Take advantage of all, or some, of the ways we can support your system.

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Solution Optimization

Ensure that your NetSuite solution meets changing requirements, empowers your employees to work productively, and runs without interruption.

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HELP DESK

Resolve issues before they generate disruption with a dedicated NetSuite help-desk support team.

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TRAINING

Get the most out of your solution with onsite, off-site, and complimentary training opportunities.

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USER GROUPS & EVENTS

Access real-life and online user groups, webinars, roundtable discussions, industry and issue deep-dives, and more.

SOLUTION OPTIMIZATION THE SCALABILITY TO ENABLE LOW-RISK, GOAL-DRIVEN GROWTH

NetSuite is designed with the flexbility and scalability to go wherever you lead. While some functionality adjustments and process changes can be accommodated in a handful of clicks, other changes may benefit from an expert to keep them manageable and straightforward. Your Sikich collaborators listen to your concerns, learn about the changes and challenges in your business, and help you optimize NetSuite to support your company’s journey. We can enter at any time, and often support clients at cirical crossroads like these:

  • Goals and KPIs for financial and operational performance and productivity have changed.
  • Innovation and business tranformation require updates in how you manage sensitive data and key user roles.
  • Process or the business model are no longer what they were when you first implemented NetSuite.
  • Organizational entities or business groups need ot be added following a merger or acquisition.

Leverage NetSuite Modules for your evolving business needs

With deep expertise in the NetSuite modules listed below, our team helps you determine which modules make sense for your business and makes sure they’re deployed to address your business challenges.

NetSuite Financial Management
Modules

NetSuite SuiteBilling, NetSuite Revenue Management, NetSuite OneWorld, NetSuite Multi-Book Accounting, NetSuite Fixed Assets, NetSuite Financial Management Cloud Services and SuiteTax.

NetSuite Customer Relationship
Modules

NetSuite CRM, including Marketing

NetSuite Inventory & Order
Management Modules

Bin Management, Grid Order Management Cloud Services, Matrix Items, Advanced Pricing, Barcoding and Landed Costs.

NetSuite Commerce Modules

SuiteCommerce

NetSuite Professional Services
Automation (PSA) Modules

Job costing, Resource Allocation and Advanced Project Budgeting.

NetSuite Integration Services

Pursue the business results that you want to achieve. Integrate your business critical, third-party software solutions to gain a complete business management solution that gives you visibility across the organization. 

Whether it’s a leading business critical application, niche industry solution your team can’t live without, or one of our many pre-built integrations with commonly used applications like Bill.com, SVB Bill Pay, Expensify, Concur, and more, our team can help you squeeze the most out of your technology investments.

NetSuite Salesforce Integration

Enhance your ability to make decisions, manage growth, and generate substantial cost savings and efficiencies by integrating NetSuite and Salesforce, instead of running them as two siloed systems. Meet your goals, within your schedule and budget by leveraging Sikich’s in-house NetSuite and Salesforce teams, uniquely positioned to help you realize ROI sooner.
DOWNLOAD YOUR COMPLETE GUIDE

NetSuite Coupa integration

Unify business spend and increase visibility, efficiency and control by integrating Coupa’s leading Business Spend Management Solution (BSM) with NetSuite. You can turn every dollar into a superdollar by adding value to every cent you spend by working with Sikich’s in-house NetSuite and Coupa teams to gain the agility you need to leap ahead of the competition.
9 WAYS TO SUPERCHARGE NETSUITE

Sikich Help Desk and Managed Service Plans

Save time, avoid disruption, and learn better ways of working, or avoiding errors, with Sikich’s NetSuite Help Desk. Keep integrations, data migrations, and other projects simple, fast, and productive with knowledgeable, versatile and resourceful consultants that have helped thousands of NetSuite users resolve issues and become more effective at using the solution.

Offload administrative and maintenance-oriented tasks as well as provide for strategic advice and support to maximize your return-on-investment. Our flexible managed service plans offer guaranteed response times, priority access, unlimited support incidents, SuiteApps support, annual system reviews and much more. We document all the issues and resolutions we manage on your behalf, so Sikich help desk pros are always informed regarding the current status of any concern. Get regular reporting on help desk usage and trends we observe to help identify any needs for additional user training, NetSuite optimization, and specific use cases.

SAVE TIME, AVOID DISRUPTIONS, AND AVOID ERROrS WITH SIKICH’S NETSUITE HELP DESK.

Offload administrative and maintenance-oriented tasks.

MANAGED NETSUITE SERVICES

KEEP YOUR NETSUITE INSTANCE WELL OPTIMIZED

As your business evolves, we can be there every step of the way making sure your NetSuite instance is running as smooth as the day you finalized your project. We help you minimize process and technical complexity that enables your employees to do their best work in the NetSuite environment.

Knowing that not all companies fit into the same solution, we have customized plans and packages that can meet you where your needs are, while still taking advantage of our technical and industry expertise.

Base Managed Services plan

Receive basic, hands-on support.

Base+ Managed Services plan

Access monthly, fiscal month-end support, unlimited support incidents, and 50 hours of our NetSuite consulting services to create/update workflows, create/update saved searches, audit/compliance support, system optimization and training. Additional hours can be purchased at a reduced hourly rate after the 50 hours of additional services have been met.

Premium Managed Services plan

Get premium, hand-on service. In addition to everything in Base+, you’ll receive an annual, two-day assessment and recommendation session, as well as 50 additional NetSuite Consulting Hours. Additional time can be purchased at a reduced hourly rate after the 100 hours of additional services have been met.

System Administrator for Life Sciences (SAL)

Created specifically for companies in the life science industry, SAL offers application support, on-going system administration, 404A and 404B compliance, continuous optimization and more, to help you keep up with the growing demands of your business.

Get Started with one of our support plans today!

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NetSuite Training

Powering Productivity

Learn, with a view toward results, with training that helps you make the most of your NetSuite ERP and accelerate the transformative and productivity outcomes from technology. Access learning and training opportunities to fit your needs, from one-time training events to ongoing training programs onsite, online, or for selected users and teams. Some of our most common learning scenarios include:
  • Initial and remedial training for IT managers, power users, and everybody else who needs to be comfortable and proficient when interacting with NetSuite
  • Thorough re-familiarization following implementations and significant upgrades
  • Advanced training for IT and sophisticated users who support other users
  • Focused training to help users make the best of NetSuite in specific processes or to take advantage of business analytics or other tools that integrate with NetSuite

ACCESS QUICK TUTORIALS

Learn tips and tricks to help users boost productivity through our NetSuite ERP playlist. As a NetSuite customer, you’ll get first rights access to these demo videos, webinars, and other online training tutorials.

CHECK OUT OUR COMPLETE NETSUITE PLAYLIST

Ready To Get Started?

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