Salesforce experience cloud
TRANSFORMING YOUR DIGITAL CLIENT EXPERIENCE
It’s time to transform the digital experience of your clients and transform your business. The next question you are probably asking is, “How?” Sikich and Salesforce have the answer.
Did you know 84% of clients say the experience a company provides is as important as its service and 66% are willing to pay more for a great experience?*
Experience cloud, formerly communities, is accelerating digital transformation and helping organizations like yours
deliver the ultimate client experience that is in high demand today.
If you want to stay ahead of the competition, now is the time to take a look.
Imagine a Salesforce world where essentially everything is integrated.
Do you need a solution where you can create multiple communities, integrate 3rd party data, measure customer satisfaction, time spent on cases, cases deflected, net promoter score, and more?
share information & collaborate
with people who are key to your business process, such as customers, partners or employees:
- PORTAL
- HELP FORUM
- SUPPORT COMMUNITY
- HR CENTRAL
“Not only is the Sikich team knowledgeable, their team members are great to work with and feel like an extension of our firm. No matter the task, they are dependable, responsive, accurate, and always up for the challenge in helping us come up with creative solutions. … We’re so glad to have teamed up with Sikich and we look forward to a long-lasting relationship.”
March Capital
Related Insights
From client access to information to interacting with your business online and beyond
Learn how Sikich can help you get the most out of your Salesforce.
* Data Source: Salesforce State of the Connected Customer report