Salesforce has created a community space for sharing information and collaborating with those essential to your business. This collaborative solution is called Salesforce Community Cloud. Through Salesforce communities, you can connect with partners, employees, or customers. A community can be a knowledge center, support forum, HR portal, or whatever you would like to name it. Through drag and drop design, you can base your community from preconfigured Lightning templates.
Make Your Salesforce Community Yours
Salesforce communities also allow you to easily incorporate your own branding inside your community to make it feel like an extension or your business. Share subsets of information from inside your Salesforce organization through communities to safely deliver useful information to those that need it most.
With the help of your partners, you can expand your business and sell more. When you are in better communication with your partners, and they have access to the information they need, your business does better. Salesforce allows you to create a partner portal to make it easier to share valuable information with your partners. Partners communities enable you to deliver lead and opportunity information with your partners to accelerate your sales.
Sell more with Salesforce Partners
With Salesforce Partner Communities, you can onboard and register your partners with a seamless process that provides the right tools and resources they need to get started. From the start, you can give your partners the correct information they need to build assurance and reliability.
You will be there for your partners, and they will be there for you. If your partner has questions about your products, they can quickly get the product information from your community or get in contact with your product experts in only clicks.
How to Best Use Salesforce Communities Partners
To help be efficient, give your partners only the relevant information they need to move opportunities through the pipeline. Ensure transparency by sharing account contacts, leads, and campaign records, so they have all the information they need at every step of the way. Third-party apps from the app exchange let you expand your community with more functionality and can help centralize pricing, inventory, and other information. Keep your partners up to date with trainings and certifications by linking a learning management platform to your community.
With Dashboards and Reports, track the performance of your partners so you can reward and acknowledge the rockstars and help support those who may be behind pace, so no one is forgotten. You can do all this and more all within a partner community branded with your company’s colors and logos to make Salesforce a direct extension of your business to your partners.
Have any questions about Salesforce communities and working with partners? Please contact us at any time!