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Dynamics CRM Learning Path … Help by Another Name … But This is Sweeter
It’s new to Dynamics CRM and Azure powered! Learning Path for Dynamics CRM is vastly different compared with Help in previous CRM versions.
Learning Path provides proactive, data-driven guidance that’s available through all of your users’ devices, both web and mobile. It’s contextually rich so the information users are delivered is relevant.
To do so, Learning Path combines user information with their application, device, organization and location. It also links training, walk-throughs, videos and articles from within CRM.
Learning Path also tailors training based on your users’ roles. For example, your sales staff would see only content needed by sales people.
Adoption is easier when staff knows how CRM operates!
See Learning Path for Dynamics CRM in action here: https://community.dynamics.com/crm/b/crmvideos/archive/2016/05/09/introducing-learning-path-for-dynamics-crm
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