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Microsoft Dynamics 365 For Field Service

MICROSOFT DYNAMICS 365 FOR FIELD SERVICES

Enhance your customer experience with advanced, connected tools. Get the guidance you need to communicate with multiple systems and get status updates in real-time.

WORKING WITH US

Enhance your customer experience with advanced, connected tools. Get the guidance you need to communicate with multiple systems and get status updates in real-time.

dynamics crm case study for AMF Bakery

Case Study: AMF Bakery

AMF Bakery Systems is a leading manufacturer of high-speed bakery equipment. Their systems have set the bar in the baking industry with their solutions for bread, buns, rolls, tortillas, and English muffins. When AMF Bakery Systems realized that they were rapidly growing and expanding their global operations, they knew they needed a new system to help them keep up and keep their customers happy.

Technology For Today and Tomorrow

We’ll take Dynamics 365 for Field Service and show you off-the-shelf capabilities and how it can work into your business right now. We’ll come to the table with proof of concepts, backed by our process of understanding your business processes first. Our proposed solutions will enable you and your organization to touch multiple facets of your data all at once.

INTERNET OF THINGS

We can help you enable your products with sensors to tip you off to underlying issues, before a major problem arises.

PORTALS

Give your customers access to the information that matters to them and stay connected with your customers and build better relationships.

HOLOLENS

Enable technicians to access to review important service documentation using gestures, update file service work orders via speech, recording video clips and taking pictures to attach to the work order.

MICROSOFT TEAMS

Make calls from remote service location to the home office, and with the use of the HoloLens, both the service technician and the service lead can share real time visuals to view issues with the customer’s equipment.

“Field service automation is on the rise — and customer satisfaction is directly tied to efficient field service management.”

Gartner Study

FINALLY, INTEGRATE ACCOUNTING AND FUND RAISING IN A SINGLE SOLUTION

This is how Sikich helps fuel your  missions towards a more efficient nonprofit or association.

AUTOMATED TRIAGE AND SCHEDULING

With the combination of connected, smart devices and AI, your work orders can be triggered by machine learning.

CUSTOMER SATISFACTION

With advanced computer algorithms creating new efficiencies, your business can focus on the human element to drive better interactions.

INCREASE MOBILITY AND SUCCESS

Smartphones and tablets are key to success in the field. Learn what’s right around the corner, and already part of Dynamics 365.

WORK WITH AN ACCOMPLISHED MICROSOFT DYNAMICS PARTNER

Sikich works with large companies in a variety of industries to implement ERP systems that will improve the bottom line and allow them to grow at an accelerated pace. Our many years of experience working on the entire range of Microsoft Dynamics ERP products put us in the unique position to understand how the advanced features of the Dynamics platform can fit with the unique strengths of your organization.

Ready To Get Started?

Learn how Sikich can help you get the most out of your Dynamics 365 platform.