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https://www.sikich.com

Combine Expertise with Flexibility

We know how demanding internal IT management can be, especially when your team is stretched thin. That’s why we empower businesses with our Co-Managed IT services, designed with flexibility and cost-efficiency in mind.

We partner with you to provide the expertise and resources you need, when you need them, while ensuring you maintain full control of your IT environment. Together, we help you tackle challenges head-on and keep your technology running seamlessly.

Tech 360 Improves Overall Efficiency While Reducing Costs

  • Cost-Effective: Co-managed services can be less expensive than fully managed IT solutions, allowing businesses to save money while still benefiting from expert support.
  • Reduced Overhead: By outsourcing specialized tasks, your internal IT teams can focus on your core business, reducing their day-to-day workloads and improving efficiency.
  • Access to Expertise: Partnering with Sikich gives your team immediate access to industry knowledge and expertise where your team may be lacking.
  • Reduced Downtime: Reduce downtime by offloading proactive monitoring and support, allowing issues to be detected and resolved quickly.
  • Improved Security: Improve your cybersecurity by taking advantage of best-in-class solutions. Our 24/7 support keeps your technology both safe and highly available

Signs That you Need Co-Managed IT Services

  • Overworked IT Staff: Your staff is overwhelmed and cannot keep up with daily tasks, which affects your end users’ productivity.
  • Capacity for New Projects: Your staff lacks the capacity to execute IT projects efficiently, experiencing delays and frustrations.
  • Gaps in Experience and Knowledge: Your staff cannot keep up with the latest technology and security certifications, causing gaps in expertise.
  • Outdated Technology Infrastructure: You have outdated technology with postponed software updates and hardware upgrades due to lack of staff capacity and expertise, putting network performance and security at risk.
  • Single Point of Failure: When a single individual holds all the critical IT knowledge and access, your organization faces serious risks, including lack of redundancy, operational disruption, and security vulnerabilities.

We offer strategic initiatives such as cybersecurity, compliance, cloud migrations, and large-scale IT projects, ensuring your technology runs smoothly within your budget and needs.

Ways Sikich Tech 360 Can Empower Your Team

  • Tailored Solutions: Co-managed IT allows businesses to choose specific IT services and expertise they need, ensuring your technology solutions are distraction-free and aligned with your unique needs.
  • Scalability: Scale your IT resources up or down as needed, helping you manage high volume periods without overburdening your in-house team.
  • Adaptability: Our co-managed solutions provide adaptable IT support, catering to your business’s evolving needs and ensuring technology remains highly available and secure.
  • Virtual CIO: Gain executive-level IT strategy and roadmap support to drive growth through planning, budgeting, vendor and risk management, and innovation.
  • 24×7 Support: Unlimited, round-the-clock end user helpdesk for Windows and MS Office productivity apps
  • Proactive Monitoring: “Round the clock” monitoring, maintenance, and support of the Windows server and network infrastructure environment
  • Patch and Backup Support: Patch, antivirus, and backup monitoring, maintenance, and support for servers and workstations
  • Asset and Performance Reports: Regular asset and performance reports through our Remote Monitoring agents

Why Partner with Sikich for your Tech 360 Co-Managed IT Services?

  • Customer Service: Best in Class IT Managed Services Provider (MSP) for over 20 years
  • Proactive Expertise: Certified Experts of dozens of productivity and security/compliance frameworks, standards, and procedures
  • Comprehensive Cybersecurity: Complete Managed Security Services Partner (MSSP)
  • Strategic Leadership: Executive level Sikich team member assigned to every managed client and accountable for service
  • Onboarding: We follow a standardized, documented onboarding checklist to ensure a smooth, efficient transition with clear timelines and minimal disruption.

Industries We Serve

CMMC

The Cybersecurity Maturity Model Certification (CMMC) is the unified framework to be used by the Department of Defense (DoD) for acquisitions of both prime and subcontractors that provide goods and services to the DoD.

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Financial Services

We have a wide array of financial service experience for private equity, insurance, wealth management, and banking.

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Construction and Real Estate

With years of hands-on experience in construction, we understand the unique challenges you face. Our tailored solutions address key pain points and compliance, ensuring your business runs smoothly from field to office.

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Manufacturing

Access a comprehensive range of essential services, that helps manufacturing companies moving forward. Whether you want to improve efficiencies, improve production throughput, win more customers, or ensure profitable product innovation, we will help you get there.

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Distribution

You have goals, dreams, and strategic milestones you want to achieve. We offer the supply-chain expertise and targeted technologies to make them possible. Benefit from our experience in hundreds of distribution assessments and successful software projects.

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Professional Services

Regardless of where you’re based or the structure of your organization, our professionals help numerous businesses develop tactical and operational solutions tailored to their needs. Helping you is our full-time job. We look forward to being an invaluable part of your extended team.

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What Makes Sikich a Best-in-Class Managed Service Provider?

  • Extensive Technical Expertise: Certified and experienced experts with deep, hands-on IT knowledge.
  • Around the Clock Support & Proactive Monitoring: Always-on helpdesk and real-time issue prevention.
  • Customized Service Offerings: Tailored IT solutions that fit your exact needs.
  • Strategic Planning & Scalability: Grow confidently with flexible, forward-thinking IT.
  • Transparent Communication: Clear, consistent updates—no surprises.
  • Compliance & Regulatory Adherence: Stay audit-ready and aligned with industry standards.
  • Strong Partnerships: Trusted relationships with best-in-class vendors.

Tech 360 Co-Managed IT Improves Collaboration and Control

  • Maintain Control: With co-managed IT, you keep control of IT operations while having access to our experts for help with ongoing strategy.
  • Collaboration: We provide your IT teams with a collaborative relationship, ensuring we have a clear plan achieving the same goals.
  • Reduced Internal Burden: By sharing your IT management responsibilities with our team, your internal IT staff are not overburdened and can focus on your core business.

Our Accolades

Top 10 Questions to Ask a Co-Managed Technology Partner

Choosing the right co-managed IT partner is a strategic decision. Before you sign, make sure they can answer these critical questions:

  1. How do you protect our data and systems?
  2. What certifications and credentials does your team hold?
  3. Are you experienced with compliance frameworks like NIST, PCI, FINRA, GDPR, and CMMC?
  4. What are your standard response times—and do you offer 24×7 support?
  5. Can your services scale with our business needs?
  6. Do you outsource support, or is it delivered directly by your team?
  7. Will we have access to executive-level guidance, such as a vCIO?
  8. Can you share case studies or success stories from similar clients?
  9. Do you offer advanced security services like MDR, SOC, and SIEM?
  10. What does your onboarding process look like—and how do you ensure a smooth start?
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