Achieve Your Goals with Dealer Management Software Powered by Microsoft
As competition grows and customer expectations evolve, equipment dealers need solutions that keep them ahead. Outdated systems with data silos hinder efficiency and scalability, making it difficult to adapt. Our Dealer Management software solution, built on Microsoft Dynamics 365 Business Central, and enhanced through countless hours of industry expertise, breaks down these barriers by providing seamless operations, AI-powered insights, and tools to meet modern demands.
- Maximize Profitability: Streamline equipment sales, parts sales, rental, leasing and service to drive revenue and reduce errors.
- Optimize Inventory: Advanced tracking and forecasting ensures the availability of parts in a timely manner.
- Improve Service Delivery: Automated maintenance, scheduling and technician dispatching reduces downtime while other capabilities around mobility, checklists and access to previous equipment history boosts first-time fix rates.
- Enhance Customer Satisfaction: Greater data visibility to be proactive, anticipate business challenges and enhance decision making fosters loyalty and trust.
- Drive Market Growth: Cloud-based tools help dealers adapt to, grow with ease and focus on continued process improvement while seamlessly managing every stage of the equipment lifecycle.
Tackling Dealer Challenges with Microsoft Dynamics 365 Business Central
Optimize Inventory Management
Poor inventory tracking can lead to overstocking, stockouts, and delays that hurt profitability. Real-time inventory tracking and forecasting help optimize stock levels, minimize inefficiencies, and improve cash flow, ensuring dealers can better meet customer demands.
Simplify Sales & Leasing Processes
Managing equipment sales, rentals, and leases can be time-consuming and prone to errors. Streamlined workflows and automation ensure faster, more accurate transactions, improving efficiency and delivering a seamless experience for customers.
Enhance Service & Maintenance Management
Inadequate scheduling and maintenance tracking can result in costly downtime and unhappy customers. Optimize service operations with tools for scheduling preventive maintenance, work order management, and parts replacement to enhance service delivery, reduce downtime, and build stronger customer relationships.
Mitigate Supply Chain Disruptions
Supply chain disruptions can delay operations and impact customer satisfaction. Advanced forecasting and real-time data help dealers anticipate challenges, adjust procurement strategies, and ensure critical parts and equipment remain available, minimizing delays and reducing costs.
Ensure Compliance & Regulatory Needs
Keeping up with industry regulations and certifications can be time-consuming and prone to errors. Automated compliance tracking ensures adherence to regulatory standards, reducing risk and freeing dealers to focus on growing their business with confidence.
Attract & Retain Talent
Keeping up with industry regulations and certifications can be time-consuming and prone to errors. Automated compliance tracking ensures adherence to regulatory standards, reducing risk and freeing dealers to focus on growing their business with confidence.
Empowering Dealers Across Industries
- Material Handling and Warehouse Equipment Dealers
- Forklifts, reach trucks, order pickers, pallet jacks, container handlers, scissor lifts, conveyor systems, racking , storage solutions and other warehouse solutions.
- Construction and Heavy Equipment Dealers
- Loaders, excavators, telehandlers, skid steers, cranes, and other construction equipment solutions.
- Agricultural and Forestry Equipment Dealers
- Tractors, harvesters, logging equipment, and other tools for farming and forestry.
- Industrial and Manufacturing Equipment Dealers
- Cranes, hoists, pickers, compressors, manufacturing machinery, industrial tools, rigging, specialized transportation, tank storage and other manufacturing equipment solutions.
- Energy and Utility Equipment Dealers
- Generators, utility vehicles, wind turbines, and oil and gas machinery.
- Transportation and Specialty Equipment Dealers
- Trucks, trailers, refrigeration units, rail equipment, marine equipment, ground support equipment, etc.
Dynamics 365 Business Central for Dealer Management Features & Capabilities
Equipment Sales
Quickly create a quote based on new standard configurations, easily determine the price of your equipment and sell rented equipment directly to the customer.
Parts Management
Integrate parts management across departments to cut costs, boost efficiency, and increase customer satisfaction within a unified Dealer Management System.
Rental & Lease
Manage your rental fleet by being able to configure different rates, manage contracts, schedule preventative maintenance and have increased visibility into the availability of all your equipment.
Project Management
Compare budgets to actuals, customize project billing, and streamline invoicing by phases, progress, or due dates.
Purchasing
Take all demand and supply data into account, nets the results, and creates suggestions for balancing the supply to meet the demand using inventory reordering parameters by location and workflow approval.
Suppliers
Ability to collect the required information from all your suppliers and maintain an up to date parts catalog in one solution.
Warehousing
Quickly and accurately receive, pick, transfer, replenish and ship items leveraging bins and barcoding to manage each of your warehouse locations.
Production/Assembly
Create finished goods through production, assembly or modification efforts leveraging established multi-level bills of materials and routings.
Service
Manage the configuration of each piece of equipment, third-party work, calibrations, certifications and have access to history of all your equipment. Automate preventive maintenance work orders, create break-fix work orders and schedule them all using a graphical dispatch board.
Field Service
Field Technicians leverage a mobile application with real-time or offline capability to record time, parts, complete customized checklists and access equipment history during service visits.
Financial Management
Complete finance module including general ledger, accounts payables, accounts receivables, fixed assets, cash management, sales tax, multi-currencies, multiple inventory costing methods and subscription billing.
CRM
Support your sales efforts by managing contacts, interactions, opportunities and campaigns to make the best decisions at the right time.
Copilot
AI-powered assistant that helps spark creativity, boost productivity, and eliminate tedious tasks.
AI
AI-powered processes to forecast sales and inventory, predict late payments and analyze cash flow.
Power Platform
Catalog of Power BI Reports providing data visualization and analytics capabilities, enabling businesses to gain valuable insights from their data. Automated workflow engine that can significantly reduce the time spent on manual labor, allowing employees to focus on more strategic and value-added activities.
Why Sikich is the trusted software partner for your Dealer Management Needs
Sikich stands out as the trusted partner for equipment dealers, offering a comprehensive Dealer Management software solution built on Microsoft Dynamics 365 Business Central.
- World Class Team: Wide, deep, experienced and talented team of professionals covering the vast majority of offerings on the Microsoft Platform.
- Deep Industry Expertise: Decades of experience solving the unique challenges of OEMs, dealer networks, and equipment-focused businesses.
- Purpose-Built Solutions: The most complete, scalable dealer management solution tailored to your business needs.
- Strong Microsoft Partnership: As one of Microsoft’s most elite partners and part of their inner circle, Sikich can offer a level of service by accessing teams, programs and incentives at Microsoft that very few partners can match.
- Microsoft Ecosystem Leadership: A leader in project methodology, development lifecycle management and being a constant early adopter of new technologies ensures you get the most from your technology investment.
- Dedicated, But Connected Teams: Separate teams to deliver leadership, account management, projects and support, but remain connected through various collaboration tools.
- Proven Track Record: Seamless implementations, advanced migration tools, and a history of delivering results.
