Achieve Your Goals with Dealer Management Software Powered by Microsoft
As competition grows and customer expectations evolve, equipment dealers need solutions that keep them ahead. Outdated systems with data silos hinder efficiency and scalability, making it difficult to adapt. Our Dealer Management software solution, built on Microsoft Dynamics 365 Business Central, breaks down these barriers by providing seamless operations, AI-powered insights, and tools to meet modern demands.
- Maximize Profitability: Streamline sales, rentals, and leasing processes to drive revenue and reduce errors.
- Enhance Customer Satisfaction: Real-time portals and proactive service tools foster loyalty and trust.
- Optimize Inventory: Advanced tracking and forecasting ensure the right equipment is always available.
- Improve Service Delivery: Automated maintenance, scheduling, and technician dispatch reduces downtime and boosts first-time fix rates.
- Drive Market Growth: Cloud-based tools help dealers adapt to and grow with ease while seamlessly managing every stage of the equipment lifecycle.
Tackling Dealer Challenges with Microsoft Dynamics 365 Business Central
Optimize Inventory Management
Poor inventory tracking can lead to overstocking, stockouts, and delays that hurt profitability. Real-time inventory tracking and forecasting help optimize stock levels, minimize inefficiencies, and improve cash flow, ensuring dealers can better meet customer demands.
Simplify Sales & Leasing Processes
Managing equipment sales, rentals, and leases can be time-consuming and prone to errors. Streamlined workflows and automation ensure faster, more accurate transactions, improving efficiency and delivering a seamless experience for customers.
Enhance Service & Maintenance Management
Inadequate scheduling and maintenance tracking can result in costly downtime and unhappy customers. Optimize service operations with tools for scheduling preventive maintenance, work order management, and parts replacement to enhance service delivery, reduce downtime, and build stronger customer relationships.
Mitigate Supply Chain Disruptions
Supply chain disruptions can delay operations and impact customer satisfaction. Advanced forecasting and real-time data help dealers anticipate challenges, adjust procurement strategies, and ensure critical parts and equipment remain available, minimizing delays and reducing costs.
Ensure Compliance & Regulatory Needs
Keeping up with industry regulations and certifications can be time-consuming and prone to errors. Automated compliance tracking ensures adherence to regulatory standards, reducing risk and freeing dealers to focus on growing their business with confidence.
Attract & Retain Talent
Attracting, training, and retaining skilled technicians and sales teams is often challenging. Mobile-friendly tools and streamlined workflows improve employee satisfaction and efficiency, creating a more intuitive work environment that helps retain top talent while maintaining high productivity.
Empowering Dealers Across Industries
- Material Handling and Warehouse Equipment Dealers
- Forklifts, pallet jacks, conveyor systems, and storage solutions.
- Construction and Heavy Equipment Dealers
- Excavators, bulldozers, cranes, and other machinery for construction and infrastructure projects.
- Agricultural and Forestry Equipment Dealers
- Tractors, harvesters, logging equipment, and other tools for farming and forestry.
- Industrial and Manufacturing Equipment Dealers
- Compressors, manufacturing machinery, and industrial tools.
- Energy and Utility Equipment Dealers
- Generators, utility vehicles, wind turbines, and oil and gas machinery.
- Transportation and Specialty Equipment Dealers
- Trucks, trailers, marine equipment, and niche tools for mining or food service.
Dynamics 365 Business Central for Dealer Management Features & Capabilities
Real-Time Insight
Gain complete control over your equipment management with real-time insights into availability and profitability. Streamline decision-making while ensuring all aspects of your operation are seamlessly managed.
Service
Automate preventive maintenance, parts ordering, and resource assignment. Manage third-party work and track complete equipment history, including calibrations and certifications.
Parts
Integrate parts management across departments to cut costs, boost efficiency, and increase customer satisfaction within a unified Dealer Management System.
Rental & Lease
Handle rental challenges like product alternatives and contract changes with flexible, modern tools tailored to your business.
Sales
Generate quotes, adjust equipment configurations, and manage transportation seamlessly while tracking leased equipment sales with accurate value calculations.
Purchase
Define factory and dealer options, customize configurations, and classify equipment up to four levels with integrated logistics and financial tracking.
Trade-In
Simplify trade-ins by recording values, handling discrepancies, and linking transactions directly to sales orders.
Finance
Gain actionable insights with KPI tracking, drill into financial details, and manage multiple companies in one database.
Projects
Compare budgets to actuals, customize project billing, and streamline invoicing by phases, progress, or due dates.
Production and Assembly
Manage parts and operations flexibly, configure equipment setups, and track production by serial or internal numbers for precise control.
Supply Chain
Keep parts catalogs updated with real-time supplier data, integrated into a unified system.
Configuration
Access equipment data instantly to create, modify, and customize standard configurations with added dealer and supplier options.
Why Sikich is the trusted software partner for your Dealer Management Needs
Sikich stands out as the trusted partner for equipment dealers, offering a comprehensive Dealer Management software solution built on Microsoft Dynamics 365 Business Central. Here’s why:
- Deep Industry Expertise: Decades of experience solving the unique challenges of OEMs, dealer networks, and equipment-focused businesses.
- Purpose-Built Solutions: The most complete, scalable dealer management solution tailored to your business needs.
- Microsoft Ecosystem Leadership: Comprehensive support across the Microsoft ecosystem ensures you get the most from your technology investment.
- Proven Track Record: Seamless implementations, advanced migration tools, and a history of delivering results.
