Implementing an enterprise resource planning (ERP) system is complex, and organizations should carefully consider the pros and cons of DIY implementation. While it may offer cost savings and control, it lacks specialized knowledge and support. Working with an experienced Microsoft solution provider brings expertise, efficiency, change management support, and more.
Implementing a new ERP system enables organizations to optimize processes, improve data accuracy, deliver better customer experiences, and more. It provides a strong foundation for organizations to thrive, but it involves multiple stages that require significant planning, precise execution, and continuous monitoring.
ERP implementation steps are as follows:
Despite the considerable time, resource, and knowledge requirements involved in ERP implementation, clients are becoming increasingly interested in self-resourcing and self-managing their upgrade projects.
They aim to minimize their dependence on ERP partners and instead utilize internal resources, independent contractors such as project managers and consultants, and offshore development agents.
But is this a good idea? Should you DIY your ERP implementation?
Implementing an ERP system internally can be cost-effective compared to hiring external vendors and gives organizations complete control over the implementation process. They can customize the system according to their specific needs and make changes as required without relying on external parties.
On the other hand, and to reiterate, implementing an ERP system is a complex task that requires specialized knowledge and skills. Without the expertise of a trusted professional services provider, organizations may face challenges in properly configuring the system, integrating data, and optimizing processes, leading to inefficiencies or errors.
DIY implementation also demands significant time and resources from internal teams, while still introducing a higher risk of data mapping issues or system configuration mistakes.
External solution providers offer comprehensive support and training during implementation. With a DIY approach, organizations may struggle to provide the same level of support and training to their employees, which could impact the system’s adoption and utilization.
ERP implementation projects are complex events within the life of an organization that can be at best disruptive and at worst destructive. When considering internal project management, it is crucial to carefully assess the following:
It’s important for organizations to carefully evaluate their capabilities, resources, and expertise before opting for a DIY ERP implementation. Engaging an external professional services provider can mitigate risks and ensure a smoother implementation process.
If you’re just starting to plan for a new Microsoft ERP—and especially if you obtained your software through a Cloud Solution Provider (CSP) agreement—it’s critical to understand that having a Partner of Record associated with your customer record is a requirement.
This partner serves as a communication channel between Microsoft and your organization and can bring several other important benefits, including:
Partners bring value due to their extensive experience with ERP projects, including Dynamics 365. They have advanced Microsoft support for your application, granting them access to resources not typically available to end-users.
Even if you plan to handle most of the implementation independently, it is beneficial to collaborate with your partner to identify areas where they can provide significant value. You may consider engaging them for assistance and support, even if you don’t delegate the entire project management and resourcing to them.
It’s important to remember that implementing complex ERP solutions is their specialization, while your expertise lies in your business. Collaborating with a partner increases the likelihood of success by combining your strengths.
Overall, working with an experienced ERP implementation partner provides access to specialized expertise, accelerates implementation timelines, ensures tailored solutions, manages change effectively, offers ongoing support, and facilitates vendor relationships.
This collaborative approach enhances the chances of a successful ERP implementation that aligns with your business objectives and drives long-term success.
If you’re ready to modernize your ERP system, partner with Sikich and combine our expertise with your organization’s business knowledge. Contact our team today to get started.
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