Slack offers a variety of features and thousands of different app integrations. With Slack Connect, it extends that idea even further so people can come inside your walls now just like they would in real life, if you will. There’s about three quarters of a million companies right now, using Slack every day.
To quote the SVP for Slack at Salesforce, Rob Seaman, “Salesforce wants Slack to be the primary engagement tool for their users and not just their users, but their communication, workflows and processes.” It brings connection to a single platform across customers, employees, and partners. So really if nothing else, it brings a single point, a single place to communicate and engage across whoever may be using Salesforce in your company.
This video will take you into a brief deep dive to learn some fact versus fiction when it comes to Slack and Salesforce. You’ll also learn some insights to the two tools and how they help improve businesses like yours.