When a business in the construction industry reached out and informed us of their challenges involving the payroll, tax and human resources functions, we agreed to assess the situation and provide solutions as a neutral third party. During our assessment, we discovered that the business, with 540 employees and an annual revenue of $800 million, was close to experiencing a crisis. Below are some of our findings:
After analyzing the client’s challenges, our team executed solutions during a five-month process from kickoff to completion. First, we stabilized a newly implemented system and provided Interim Payroll Management services to ensure a smooth transition. We also worked to reconfigure the Human Resources and Payroll production environment and operations to allow for better organization within their systems.
To help reduce the client’s risk of fraud, we consolidated multiple databases and implemented new audits and controls. We also leveraged the existing human resource information system investment to make use of a program they had already owned. Using this system, we retired their legacy shadow payroll payments to eliminate the issues they were having with reconciliation. Lastly, we provided continuous support for the client’s Human Resource and Payroll functions through staff reductions and reorganization throughout the implementation period.
As a result of our solutions, this construction client was able to avoid a crisis that would have inevitably taken place had we not stepped in. We successfully helped the client to: