For most organizations, this monetary loss can cause tremendous agony and yet, it’s only a fragment of the damage felt when experiencing a data breach. You’ve just been attacked and robbed; customers who trust you were violated. But, it’s important to maintain a level head so you can make the right decisions for your organization and consumers. The way you treat and communicate with your customers and key stakeholders during a data breach–or any crisis–can have a resounding, long-lasting effect.
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