Salesforce Support2019-04-08T11:00:04+00:00

Salesforce Support

Sikich has a team of highly experienced Salesforce professionals, averaging over 15 years of experience, that deliver process efficiency and business solutions enabled by capabilities built on the Salesforce platform, driving automation, optimization and user adoption. We go into every project centered around your needs, budget and goals. While Salesforce Services are a relatively new addition to our Services portfolio, Sikich has been supporting clients for over 30 years, across industries, offering a variety of cross functional and departmental business consulting services you can access for any business need.

Working with us

When you work with Sikich, you get seasoned Salesforce implementers as well as access to end to end business and technology consulting experts. We focus on your people, processes, and data to map a solution that fits your unique business needs, enables you to achieve your company goals, and plan for growth. Our Salesforce team has a full range of Salesforce knowledge and expertise, including all Salesforce clouds, related technologies, and App Exchange solutions. Creating value in every aspect of our engagements is a key driver for our success

Passionate Salesforce professionals develop creative, data driven solutions that solve problems and add value for all stakeholders. We listen and learn what you truly need. Once we have a firm understanding of where you are and where you want to go, we discover which Salesforce solutions would bring value to your organization.

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Case Study on Mass Media Conglonerate

Case Study: Worldwide Mass Media Conglomerate

Salesforce is a very strategic platform for this Fortune 100, Mass Media Conglomerate. Like many companies, they leverage Salesforce beyond Customer Relationship Management and could appreciate the depth of understanding that the Sikich team has around the platform and its extensibility. The vision recognition and creative thinking provided by the Sikich team provided them with the level of confidence they need in a solution provider.

Sikich was brought in to deliver Salesforce platform best practices and architecture while providing Project Management Services to maximize efficiency. Phase one of the project will include a Lightning transition plan, functional review and documentation of the current and future state process, training documentation, and User Acceptance Testing documentation and testing plans.

What You Can Expect

Sikich has expertise in all Salesforce PaaS and SaaS products coupled with strong, tangible SDLC practices and methodologies to help you achieve revenue generation and operating efficiency. Sikich is a Professional Services Firm providing a broad array of expertise. Our Salesforce consultants are well rounded professionals with extensive Salesforce application development experience and the soft skills required to work across business and IT stakeholders to create business capabilities that meet your needs. Our professionals have a track record of successfully delivering applications and capabilities on the Salesforce platform that fully realize the client’s investment and transform their business.

While there are hundreds of Salesforce partners that can take on your project, Sikich helps organizations transform their business.

SFDC Optimization

Enable low-risk, goal-driven growth with expert guidance

Following a Salesforce implementation, you’ll want to make sure you’re maximizing the ROI of such a powerful system. With the Sikich team, we’ll be able to help you support your internal initiatives so you meet your goals. We can combine business process, industry and technology expertise that will finely tune your Salesforce system so it suits the needs of your business today and tomorrow.

If you’ve had your Salesforce system for a long time, or just went live with your initial implementation, we’re able to jump in at any point to transform your business.

Areas of Expertise

With all the advancements that Salesforce and its App Exchange partners make each year to the solution, its easy to miss out on key features and functionality that could take your competitive edge to the next level. On the flip side, it can also be difficult to weed-out the solutions that don’t make sense for your business today or in the near term.

Sikich provides Strategic Planning services to help you make the most of your investment and stay ahead in your industry though Salesforce innovation and optimization. We stay on top of all the changes in the Salesforce channel, so you don’t have to, helping you navigate new solutions and plan for future initiatives. Before you move forward with any changes to your existing environment, you’ll have a clear understanding of the future state business capabilities, technology and architecture design and readiness, and a prioritized road-map of implementation phases by potential impact, ROI and feasibility.

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