Improving Submission and FNOL Workflows Without Replacing Core Systems
June 10 @ 1:00 pm - 2:00 pm CDT
This session will showcase the practical approaches carriers, MGAs, and brokers are using to bring more structure and visibility to submission and FNOL intake across underwriting, claims, and contact center teams. Discover how stronger intake workflows help teams respond faster, improve coordination, and prepare for future automation and AI initiatives.
In this session, you’ll learn how to:
- Spot common intake slowdowns across submission and FNOL workflows
- Improve submission quality and routing with structured intake practices
- Strengthen coordination across underwriting, claims, operations, and contact center teams
- Build a cleaner intake data foundation that supports automation and AI programs