Maximize Asset Value with Equipment Lifecycle Management Powered by Microsoft
As demand for uptime, efficiency, and compliance grows, equipment-focused organizations can no longer rely on disconnected systems. Siloed data hinders responsiveness and leads to costly delays in service, inventory, or production. Our Equipment Lifecycle Management solution, built on Microsoft Dynamics 365 Business Central and refined through years of industry experience, helps eliminate these challenges with seamless workflows, AI-powered insights, and a platform built for continuous improvement.
- Maximize Asset Profitability: Manage build-to-order products, aftermarket parts, and long-term service with tools designed to drive lifecycle value.
- Optimize Inventory: Intelligent tracking and forecasting ensures critical components and service parts are available when and where they’re needed.
- Boost Service Delivery: Automate maintenance scheduling and technician dispatching to reduce downtime and improve customer satisfaction. Mobile capabilities, digital checklists, and access to complete equipment history help technicians resolve issues faster and increase first-time fix rates.
- Enhance Decision-Making: Unify data across your business to enable accurate forecasting, proactive problem-solving, and long-term planning—for enhanced customer satisfaction and smarter growth.
- Drive Scalable Growth: A cloud-based platform built to grow with your business—supporting every stage of the equipment lifecycle while enabling ongoing process improvement, operational efficiency, and innovation.
Solving Equipment Lifecycle Challenges with Microsoft Dynamics 365 Business Central
Optimize Inventory Management
Avoid overstocking and delays with real-time inventory tracking and forecasting. By minimizing inefficiencies and aligning supply with demand, you can ensure part availability for new builds and after-sale support—while improving cash flow and operational agility.
Streamline Production and Service Workflows
From initial assembly to in-field maintenance, orchestrate smooth handoffs between departments with integrated work orders, technician scheduling, and mobile service tools.
Minimize Downtime with Preventive Maintenance
Maintain high uptime and customer satisfaction by automating maintenance triggers, field service visits, and equipment inspections. With complete equipment history, proactive scheduling, and streamlined work order management, you can reduce downtime, improve service delivery, and strengthen long-term customer relationships.
Navigate Supply Chain Disruptions
Anticipate challenges and adjust sourcing and procurement strategies with real-time visibility, AI-powered forecasting, and dynamic reordering recommendations—helping you minimize delays, reduce costs, and maintain operational continuity.
Meet Compliance with Confidence
Automated compliance tracking—paired with calibration logs and service documentation—helps reduce risk, streamline audits, and free your team to focus on growth and customer delivery.
Empower Your Workforce
Equip your employees with mobile-friendly tools, intuitive workflows, and real-time access to critical information—whether in the field or in the office. By improving efficiency and creating a more modern, user-friendly work environment, you can boost employee satisfaction, retain top talent, and maintain high levels of productivity.
Equipment Lifecycle Management on AppSource
Get sales, production, service, rental, parts, and finance into one seamless platform. Real-time tracking, AI-driven forecasting, and automated workflows optimize inventory, streamline processes, and enhance uptime, helping your team meet demands efficiently and scale confidently.
Dynamics 365 Business Central Features for Equipment Lifecycle Management
Equipment Sales
Quickly create a quote based on new standard configurations, easily determine the price of your equipment and sell rented equipment directly to the customer.
Parts Management
Integrate parts management across departments to cut costs, boost efficiency, and increase customer satisfaction within a unified equipment lifecycle solution.
Rental & Lease
Manage your rental fleet by being able to configure different rates, manage contracts, schedule preventative maintenance and have increased visibility into the availability of all your equipment.
Project Management
Compare budgets to actuals, customize project billing, and streamline invoicing by phases, progress, or due dates.
Purchasing
Take all demand and supply data into account, nets the results, and creates suggestions for balancing the supply to meet the demand using inventory reordering parameters by location and workflow approval.
Suppliers
Ability to collect the required information from all your suppliers and maintain an up to date parts catalog in one solution.
Warehousing
Quickly and accurately receive, pick, transfer, replenish and ship items leveraging bins and barcoding to manage each of your warehouse locations.
Production/Assembly
Create finished goods through production, assembly or modification efforts leveraging established multi-level bills of materials and routings.
Service
Manage the configuration of each piece of equipment, third-party work, calibrations, certifications and have access to history of all your equipment. Automate preventive maintenance work orders, create break-fix work orders and schedule them all using a graphical dispatch board.
Field Service
Field Technicians leverage a mobile application with real-time or offline capability to record time, parts, complete customized checklists and access equipment history during service visits.
Financial Management
Complete finance module including general ledger, accounts payables, accounts receivables, fixed assets, cash management, sales tax, multi-currencies, multiple inventory costing methods and subscription billing.
CRM
Support your sales efforts by managing contacts, interactions, opportunities and campaigns to make the best decisions at the right time.
Copilot
AI-powered assistant that helps spark creativity, boost productivity, and eliminate tedious tasks.
AI
AI-powered processes to forecast sales and inventory, predict late payments and analyze cash flow.
Power Platform
Catalog of Power BI Reports providing data visualization and analytics capabilities, enabling businesses to gain valuable insights from their data. Automated workflow engine that can significantly reduce the time spent on manual labor, allowing employees to focus on more strategic and value-added activities.
Why Sikich is the Trusted Software Partner for Equipment Lifecycle Management
Sikich is a trusted partner for organizations managing complex equipment operations—offering a complete Equipment Lifecycle Management solution built on Microsoft Dynamics 365 Business Central.
- World-Class Team: A broad and highly skilled team of professionals with deep expertise across the full Microsoft platform, including ERP, data, AI, and cloud services.
- Deep Industry Expertise: Decades of experience supporting manufacturers, service organizations, and asset-intensive businesses with complex operational needs.
- Purpose-Built Solutions: A comprehensive, scalable solution designed specifically to support every stage of the equipment lifecycle—from production to service.
- Strong Microsoft Partnership: As one of Microsoft’s most elite partners and a member of the Inner Circle, Sikich offers exclusive access to Microsoft teams, programs, and incentives few others can match.
- Microsoft Ecosystem Leadership: Proven leadership in implementation methodology, solution design, and early adoption of Microsoft innovations—including AI and automation—to maximize your return on investment.
- Dedicated, Connected Teams: Specialized teams for account management, solution delivery, and ongoing support—working in sync to deliver consistent, high-impact results.
- Proven Track Record: A long history of successful implementations, efficient migrations, and measurable outcomes across industries that depend on equipment reliability and service excellence.
