If you ever need to determine which version of Dynamics NAV or Dynamics GP you are currently using, here’s how you can quickly find out the exact product version number of your software. This doesn’t simply mean that it determines whether you have Dynamics NAV 2009 or 2013. While that information is certainly included, the product version number includes which version of that particular software it is, specifically in regard to updates. Each update will change the product version number, and this number is crucial for tech support.
We start with Dynamics NAV, but you can quickly jump down to Dynamics GP if needed.
Dynamics NAV
Dynamics NAV 2009 and Older
For Role-Tailored Clients:
- Click the Help button (Question Mark) at the top right corner of the Role Center.
- Select About Microsoft Dynamics NAV.
- The About Microsoft Dynamics NAV window shows the version of the Microsoft Dynamics NAV database and the client executables similar as below:
- US 6.0 SP1 is the country and product version of the Microsoft Dynamics NAV database
- 6.0.32012.0 is the build number of the client executables
Classic Client:
- Click Help on the Menu Bar.
- Select About Microsoft Dynamics NAV.
- The About Microsoft Dynamics NAV window shows the version of the Microsoft Dynamics NAV database and the client executables, as it does in the above example.
Dynamics NAV 2013
- Click the Dynamics Menu button (blue with a white arrow) at the top left corner of the Role Center and select Help and then About Microsoft Dynamics NAV.
- The About Microsoft Dynamics NAV window shows the version of the Microsoft Dynamics NAV database and the client executables similar to the following:
Microsoft Dynamics NAV 2013
Version US Dynamics NAV 7.0
7.0.39671.0
-
- US Dynamics NAV 7.0 is the country and product version of the Microsoft Dynamics NAV database
- 39671 is the build number of the client executables
Dynamics NAV 2015 and Later
- Click the Dynamics Menu button (blue with a white arrow) at the top left corner of the Role Center.
- Select Help and then About Microsoft Dynamics NAV.
- The About Microsoft Dynamics NAV window shows the version of the Microsoft Dynamics NAV database and the client executables similar to the following example:
Microsoft Dynamics NAV 2017
Version US Dynamics NAV 10.0
10.0.13682.0
-
- US Dynamics NAV 10.0 is the country and product version of the Microsoft Dynamics NAV database
- 13682 is the build number of the client executables
Dynamics GP
You can quickly determine what version and build of Microsoft Dynamics GP you currently have installed on your server by clicking the Help button from any window within the GP application.
Once the Help button is selected, the following menu will appear. Select the About Microsoft Dynamics GP from the options provided.
Selecting the About Microsoft Dynamics GP Option will display the following window.
See the illustration above for the version number and description.
NOTE: The Version Number and Version Description are not always aligned; GP 2016 = Version 16.00. Refer to the chart below.
Description | Version # |
Great Plaines 8 | GP Version 8.00 |
Dynamics GP 9 | GP Version 9.00 |
Dynamics GP 10 | GP Version 10.00 |
Dynamics GP 2010 | GP Version 11.00 |
Dynamics GP 2013 | GP Version 12.00 |
Dynamics GP 2015 | GP Version 14.00 |
Dynamics GP 2016 | GP Version 16.00 |
Dynamics GP 2018 | GP Version 18.00 |
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