Salesforce Support

Our Salesforce team brings real-world discipline and strategy to every support engagement. With an average of 15+ years of Salesforce experience, we help you unlock automation, streamline workflows, and drive adoption across your business.

Working with Sikich

You’ll work with seasoned implementers and have access to our broader consulting experts. We focus on the full picture – people, process, data – and how they intersect with your Salesforce platform.

Our team brings full-stack Salesforce expertise so you’re not constrained by a box. We’re driven to create value for every stakeholder, so we listen first, and then we build solutions that align with where you are today and where you want to go.

Customer centric

We learn about your business, your goals, and challenges, and help you move forward in the way you envision.

Expert advice

Competent and helpful advice from Salesforce experts with 10+ years of experience.

Strong project management with executive oversight

Our engagements are led by equity partners who are involved in ensuring projects meet their strategic objectives.

Change management

We’ll help you secure and tailor your platform to boost productivity by leveraging your existing investments and new App Exchange solutions that fit your business needs.

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System optimization

Whether your Salesforce org has been live for a while or has recently launched, we step in to fine-tune and transform. We merge business process, industry insight, and platform capabilities so your system works for you, not against you.

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Virtual solution architect

Did you know Salesforce issues major releases three times a year—each with 200+ pages of release notes? Focus on your business and let our virtual architect service keep you current, effective, and ahead of the innovation curve.

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Virtual Salesforce administrator

Our U.S-based admin support can handle user management, configuration, reports & dashboards, automation, and training.

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Strategic planning and road-mapping

With features and partner apps evolving constantly, staying ahead means more than reactive fixes. We help you map future-state capabilities, lead technology design, benchmark ROI, and prioritize projects that move the needle.

Sales cloud

We help you generate more leads, close more deals, and deliver tools that keep your sellers selling.

Marketing cloud

Engage the right leads at the right moment. We help you leverage Salesforce Pardot to build and manage compelling customer journeys.

Integration cloud

We help you integrate your business-critical applications to Salesforce and take advantage of all the data you’re collecting to make more informed decisions.

Commerce cloud

Simplify online buying and generate more revenue for your B2B, B2C, or B2B2C model.

Service cloud

We help you build the best service architecture that accentuates the strengths of your service team while improving customer experience, from Field Service to your Contact Center, to Case management, and more.

Community cloud

We’ll help you empower your sellers to share knowledge and expertise across your organization for a streamlined collaboration.

Analytics cloud

Sell smarter by leveraging artificial intelligence and data visualization built into the Salesforce Platform.

Platform

We’ll help you secure and tailor your platform to boost productivity by leveraging your existing investments and new App Exchange solutions that fit your company’s needs.